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10. You are going to witness, not to win

What matters is bearing witness, not how the party looks: One of the journalists in charge of covering the papal trip was resting in London after writing about Benedict XVI's second day in that city. At the next table there were two women who were watching without much interest the follow-up on the [...]
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9. It's not about you, put your ego aside.

You are the medium, but what matters is the message: For good communication it is essential to put ego aside. It is not that the critic does not value or respect you, but what you represent. Your fear, shyness and defensiveness are the products of your ego complaining. Think [...]
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8. Have data ready, but avoid acting like a robot.

The data speak for themselves: You have to start with good preparation and have data to frame the discussion. But remember that statistics can be abstract and inhumane, or simply a cover: politicians who use them are often thought to be lying. Above all, try not to let the discussion turn into a [...]
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7. Be compassionate

Compassion is not something for weak people, but for big hearts: Compassion is the quality that should distinguish Christians, but unfortunately, it can be absent in discussions with a Catholic. The main reason is explained in the previous section on positive intent: we feel that our most cherished values are being threatened. [...]
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6. Be positive

Be positive, it sounds better: This is a basic principle of communication and even more important when we are arguing the Church's point of view against something, which can be common in today's society. The Church opposes many things, but because it wishes to protect and improve. Almost everything [...]
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5. Think in triangles

The art of triangulating: common value, storytelling and conclusion Discussions can be very disorganized, sliding blindly downhill until we forget what the main topic was. Make sure your contribution is concise, clear and that you don't leave anyone out. Refine your ideas by narrowing them down to the three arguments you [...]
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4. Don't tell, show: storytelling

Storytelling is the king of communication: This fundamental principle of good writing applies to communication in general. We tend to prefer a story to a lecture, and we pay more attention to experience than to arguments. That is not to say that arguments should not be used; in fact, these principles are full of [...]
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3. People don't remember what you said, but they remember how you made them feel.

Words are forgotten, feelings remain: Intellectuals and theologians: beware. Scholarship is the opposite of communication, which uses simple words to explain complex ideas. The aim is not that your arguments are lucid, but that your words are understood. Of course, it is very important the truth that [...]
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3. People don't remember what you said, but they remember how you made them feel.

Words are forgotten, feelings remain: Intellectuals and theologians: beware. Scholarship is the opposite of communication, which uses simple words to explain complex ideas. The aim is not that your arguments are lucid, but that your words are understood. Of course, it is very important the truth that [...]
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2. Provides light and not heat

May your light illuminate, but not burn: As people of faith, we want to shed light on difficult topics: the issues are already heated in themselves. And we also want it to be seen, by our behavior and manner of speaking, the Church to which we belong and which has formed us. When we speak (and by [...]
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